Red Arch Solutions

  • Operations Engineer

    Job Locations US-DC
    Job ID
    Information Technology
    Position Type
    Regular Full-Time
  • Job Description

    ***Active TS/SCI w/ CI Poly Clearance Required***


    Red Arch Solutions is a proven and effective small business integrator and consultant, recognized as a leading provider of IT development to the Federal Government, and primarily focused within the Intelligence Community.


    Red Arch is seeking an Operations Engineer to support the Defense Intelligence Agency.


    The scope of this contract relates to the management of an unclassified DevOps environment using DI2E for the development and testing of an Integrated Mission Management (IMM) Framework and the operations of the IMM Framework on the Commercial Cloud Services (C2S) classified cloud.  The effort will require support to the Agile development teams in design and engineering monitoring methods, proactive performance monitoring, and problem and performance issue resolution.


    Responsibilities/Job Function:

    • Provide in-depth trouble-shooting of IT systems to include the cloud resources and applications performance and operations.
    • Configure and manage operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
    • Performs systems engineering functions on Amazon Web Services (AWS) GovCloud and C2S infrastructures
    • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
    • Supports the Agile SCRUM teams define the resources and applications needed to meet the system requirements for operations to include functional and performance monitoring, metric collection, and issue detection.
    • Manage and train the System Administrators
    • Provides Tier 1 and Tier 2 problem identification, diagnosis, and resolution of problems
    • Provides support for the escalation and communication of status to agency management and internal customers
    • Recommend and integrates new technologies into new and existing systems


    Minimum Qualifications

    • Mandatory Security Clearance Requirement: TS/SCI w/ CI Poly
    • Possess an expert working knowledge and understanding of system operations interdependencies. Experience analyzing and resolving complex problems associated with server hardware, applications, and software integration.
    • Demonstrated proficiency and experience working with Amazon Web Services (AWS) and some or all of the following: Linux (CentOS and Red Hat), Microsoft Windows (Server and Workstation), databases (Oracle, MySQL), web services, internet protocols, Network Attached Storage (NAS) and Storage Area Network (SAN) systems
    • Experience working with the C2S environment
    • Exceptional computer skills and proficiency on PC platforms
    • A Bachelor’s Degree from an accredited institute in an area applicable to this position (e.g. information systems, computer science, math, or engineering) and eight (8) years of relevant technical experience
      • An additional four (4) years of relevant technical experience may be substituted for the Bachelor’s Degree
    • Must presently be 8570 compliant (IAT Level 2 preferred); must be 8570 compliant (IAT Level 2) by date of security indoctrination with any necessary continuing education (CE) for certification 

    Desired Qualifications


    • AWS Certified SysOps Administrator or AWS Certified DevOps Engineer
    • AWS Certified Security



    Red Arch Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, or protected veteran status. Red Arch Solutions takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans and individuals with disabilities.


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