Red Arch Solutions

  • Systems Administrator

    Job Locations US-MD-Annapolis Junction
    Job ID
    Information Technology
    Position Type
    Regular Full-Time
  • Job Description

    ***Active TS/SCI with Polygraph Required***


    Red Arch Solutions is a proven and effective small business integrator and consultant, recognized as a leading provider of IT development to the Federal Government, and primarily focused within the Intelligence Community.


    We are an official AWS Partner, and are pleased to now offer Cloud Solutions Architecture and Engineering using Amazon Web Services.


    Red Arch is seeking a System Administrator to join our small, growing organization! We’re looking for motivated system administrators who understand our customer's mission-critical needs within the Intelligence Community.


    • Responds to internal and external IT Service Requests for IT service on both Unix and NT servers
    • Provides user notification of receipt of Web- or email-submitted requests
    • Logs and tracks inquiries using service request management database, and maintains history records and related documentation
    • Promptly categorizes, generates, routes and escalates, when necessary, customer requests that are escalated beyond the ITSC area of responsibility
    • This position will include account creation, modification, and deletion responsibilities



    Minimum Qualifications

    • Must possess and maintain an active TS/SCI with Polygraph clearance
    • Minimum of 2 years of experience with background in Microsoft Office applications to include Outlook, Word, and Excel

    • Experience in ticket management system like Remedy is a plus

    • Unix experience is not required, but is a plus  



    Desired Qualifications



    Red Arch Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, or protected veteran status. Red Arch Solutions takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans and individuals with disabilities. 


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